Privacy Policy

This policy explains what KLOUDOCEAN IT SERVICES AND SOLUTIONS PRIVATE LIMITED ("KloudOcean," "we," "us") collects when you use thekloudocean.com, and how we handle it.

1. Information we collect

We collect information you provide directly — through our contact and assessment forms, or when you book a call — including your name, email address, company, and details about your project. We don't ask for or store payment information on this site.

We also collect standard analytics data automatically — pages visited, approximate location, device and browser type, and referral source — via Google Analytics.

2. How we use it

• To respond to your inquiry and schedule calls
• To prepare quotes, assessments, and proposals
• To understand which pages and content are useful, so we can improve the site
• To send occasional updates if you've opted into our mailing list or MIKO waitlist — you can unsubscribe at any time

We do not sell your personal information to third parties.

3. Third-party services we use

This site relies on a small number of trusted third-party services to operate:

• Formspree — processes form submissions and forwards them to us by email
• Calendly — handles call scheduling and calendar invites
• Google Analytics (GA4) — website usage analytics
• Netlify / Cloudflare — website hosting and content delivery

Each of these providers has its own privacy policy governing how they handle data on our behalf.

4. Client project data

Any data, schemas, or systems shared with us as part of an active engagement are governed by the mutual NDA signed before that engagement begins — not by this website policy. That data is handled under stricter, project-specific confidentiality terms.

5. Data retention

Contact form submissions and inquiry details are retained for as long as reasonably needed to respond to your inquiry and maintain business records, or until you ask us to delete them.

6. Your rights

Depending on where you're located, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, email us at info@thekloudocean.com.

7. Cookies

We use essential cookies for site functionality and analytics cookies (via Google Analytics) to understand site usage. You can control cookies through your browser settings at any time.

8. Contact

Questions about this policy can be sent to info@thekloudocean.com, or by post to KLOUDOCEAN IT SERVICES AND SOLUTIONS PRIVATE LIMITED, Mundhwa, Pune, Maharashtra 411036, India.

This policy is provided as a general template and isn't a substitute for legal advice specific to your jurisdictions of operation. Have it reviewed by counsel before relying on it, particularly for GDPR (EU/UK) and other regional data protection compliance.